CueManager

Privacy Policy

Last Updated: February 6, 2026

1. Introduction

CueManager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our snooker club management system.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, phone number)
  • Business information (club name, address, contact details)
  • Member information (when you add members to your club)
  • Payment information (processed securely through our payment providers)
  • Usage data (how you interact with our Service)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing of your information
  • Request restriction of processing
  • Data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@getcuemanager.com.